Chemical trade of the future with digital service models
Thanks to the Packwise solution, Häffner was able to develop new service models that offer valuable added value and thus make the product portfolio even more attractive for customers!
Who is Häffner GmbH & Co. KG?
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FOUNDED 1903
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Locations in Asperg and
Marbach am Neckar
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Marketing & Distribution
of acids, lyes, solvents and specialty chemicals
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ABOUT 200 EMPLOYEES
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Own distribution network
throughout Europe
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COOPERATION
with Packwise since 2020
The greatest challenges and goals
- 1Established manual processes tie up resources very heavily
- 2Limited availability of new containers; high purchase prices
- 3Lack of transparency along the supply chain and thus poor plannability of production processes
- 4Time-consuming and above all avoidable complaints
- 5Lack of storage capacity and the desire for more efficient utilization of the container fleet
What Häffner GmbH & Co. KG says
"Our aim is to support our customers and business partners on their way to the world of Chemistry 4.0, to open the door to digital transformation and to make everyday work easier with our service models.
digital transformation and to simplify everyday work with our service models by automating standard processes. processes.
The initial situation
"With its claim to offer customers digital solutions, Häffner is one of the most innovative companies in the chemical trade. In the successful pilot phase, the great potential could be validated and further developed through very positive customer feedback as well as the operational feasibility." Leopold Meindl, Key Account Manager, Packwise GmbH
At the beginning of the collaboration, various potentials of the cooperation are identified. The use cases include optimized and timely return of empties, seamless quality control by means of temperature monitoring, inventory monitoring with automated reordering options, and transparency regarding drop shipments with partner companies via tracking function.
The result
"The Packwise solution allowed process costs to be reduced while increasing supply security, and the utilization of regular shuttle traffic between sites could be significantly optimized."“ Marina Marlow, Dangerous Goods Officer, REC 53 GmbH
Thanks to the intensive cooperation with Packwise, an important unique selling point is created for Häffner: It is no longer just about supplying customers with chemicals; the bond with the clientele is raised to a new level thanks to the use of the Packwise solution. With the new service models, Häffner can position itself in the market as a pioneer of digital chemical distribution, differentiate itself from competitors and increase value creation.
