Are you interested in advancing the topics of digitization and sustainability in the field of industrial supply chain management? Is it important to you to take responsibility and work in a cheerful professional atmosphere and to further develop your strengths? 

Contact us now!  

What you will do

  • Processing technical inquiries from customers in Germany and internationally in the office
  • Maintenance of existing customer contacts and customer advice
  • personal customer support for technical issues, occasional customer visits
  • Maintenance of customer documentation in the ERP / CRM system
  • Identification and analysis of customer needs, communication of these to product development and marketing/communication
  • Processing of technical complaints
  • Close cooperation and support of sales and key account management


Your skills

  • completed vocational training or studies in the technical field
  • Experience in customer service/support desirable
  • professional and binding contact with customers
  • Knowledge of CRM / ERP systems is advantageous
  • structured, independent work
  • strategic thinking
  • very good knowledge of German, very good knowledge of English is desirable


What we offer you

  • unlimited employment contract with attractive remuneration
  • family-friendly working
  • Co Working Space, free drinks, possibility of home office
  • personal communication and flat hierarchy in a team with a start-up spirit in an established industrial sector
Entry date: immediately
Working hours: flexible, part-time possible

You are interested?

We are looking forward to getting to know you!


Your contact person

for questions about working at Packwise.

Sarah Alexander

Please contact us by phone or e-mail:

✆ +49 (0) 351 799 90 892