Privacy

http://www.packwise.de is an Internet offer (hereinafter referred to as the „Website“) of Packwise GmbH, Bayrische Str. 8, 01069 Dresden, which is also a processing authority within the meaning of the Federal Data Protection Act (BDSG) or, as of 25 May 2018, the EU Data Protection Basic Regulation (DS-GVO) (hereinafter referred to as the „Operator“). The operator of this website treats the personal data of the user in accordance with the statutory data protection regulations and this data protection declaration.

This data protection declaration can be viewed at any time at www.packwise.de/datenschutz

A. General information

The user can visit the website without providing any personal information. The operator only stores access data in so-called server log files, such as the name of the requested file, date and time of retrieval, transferred data volume and the requesting provider. This data is evaluated exclusively to ensure trouble-free operation of the website and to improve our services and does not allow the operator to draw any conclusions about the person of the user.

The operator collects, processes and uses personal data exclusively in accordance with the applicable statutory provisions. Personal data is defined as all information provided by the user on the website of the operator and which allows conclusions to be drawn about the identity of the user, as well as all other individual information about personal or factual circumstances of a specific or identifiable natural person.

When the user visits the website, the operator collects and processes personal data in two ways:

Data provided by the user himself, namely during registration and participation in auctions (see B.), and
Data collected and processed by automated procedures (see C.).

B. Information on registration and participation in auctions

In order to participate in auctions of the operator, it is necessary that the user registers by setting up an account and providing some information, which will subsequently be processed to the extent necessary for the conduct and handling of the auction. The user can access his account at any time with his user name and password and view and change the data stored there. Insofar as it is necessary for the establishment, execution or termination of a legal or similar contractual obligation, the information provided by the user may also be stored and used in the account without the user’s consent.

1. registration

Only a registered user can view the current auctions of the operator. When registering, the following information is collected, which is required for creating an account:

Salutation
name
email address
password
2. participation in auctions

In order to participate in auctions (as a provider or bidder), it is necessary to complete the user profile. The user has the possibility to complete the required information at any time on the website. The following additional information is required to participate in auctions:

Company
Value added tax ID
address
telephone number
This information, with the exception of the password, will hereinafter be referred to as „master data“ together with the information provided during registration.

Master data of the provider of a current or past auction will not be displayed to other users. In order to indicate the approximate location of the products, the first three digits of the postal code of the collection location are displayed in the auction for all users to see.

In addition, when setting up his auction, the Vendor may provide further information on the transaction, such as contact persons, e-mail addresses, telephone and fax numbers as well as other contact options.

If an auction ends due to a knockdown, the bidder who received the knockdown will be informed of the bidder’s master data and any other information provided by the bidder.

During an auction, the master data of a bidder remain hidden from all users (including the bidder of the auction in which the bidder participates). All bidders are assigned a pseudonym, which is different for each auction, so that it is not possible for other users to track the bidding behaviour of a particular bidder beyond a particular auction.

If an auction ends with a knockdown, the master data of the bidder who received the knockdown will be transmitted to the bidder.

The collection and transmission of master data described above under B. 1. and 2. is necessary for the fulfilment of a contract to which the user is a contracting party or for the implementation of pre-contractual measures which take place at the user’s request.

The operator also collects personal data which the user voluntarily provides when contacting the operator (e.g. via contact form or e-mail). The user refrains from disclosing sensitive data to the operator. Sensitive data includes personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, genetic data, biometric data for the unambiguous identification of a natural person, health data and data relating to sex life or sexual orientation. These data are collected on the basis of the user’s consent, which he can revoke at any time with effect for the future without giving reasons to the operator.

C. Automated procedures: Cookies and similar technologies

The operator uses the following services:

1. Google Analytics

This website uses Analytics, a web analysis service provided by Google Inc. „(„Google“). Google uses cookies, which are text files placed on the user’s computer, to help the website analyze how users use the site. The information generated by a cookie about users‘ use of the website is generally transmitted to and stored by Google on servers in the United States.

Google will use this information on behalf of the operator in order to evaluate the use of the website by the users, to compile reports on the activities within the website and to provide the operator with further services related to the use of the website and the Internet. Pseudonymous user profiles can be created from the processed data.

The operator uses Google Analytics only with activated IP anonymisation. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user’s browser is not merged with other Google data.

The user may refuse the use of cookies by selecting the appropriate settings on his or her browser, however please note that if the cookies are not used for some purpose, the user may not be able to prevent the collection of any personal data by Google that is generated by the cookie and related to the use of the website, or the processing of such data by Google, by downloading and installing the browser plugin available on the website.

Further information on the use of data for advertising purposes by Google, setting and objection options are available under the following links:

Google’s use of data when you use our partners‘ websites or apps
Use of data for advertising purposes
Manage information Google uses to display advertisements to you
Determine what advertising Google shows you

2. Google AdSense

The website uses Google AdSense, an online advertising service from Google. In addition to cookies, Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on the pages of this offer can be evaluated. The information generated by cookies and web beacons about the use of this website (including the user’s IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information can be passed on by Google to Google’s contractual partners. However, Google will not combine the IP address of a user with other data stored about this user.

In addition to the options described under C. 1., the user can prevent the installation of Google AdSense cookies as follows:

By deactivating the interest-related ads on Google, or
by deactivating the interest-related advertisements of the providers which are part of the self-regulatory campaign „About Ads“.
These settings are reset when cookies are deleted from the browser settings.

For more information about Google AdSense’s privacy policy and advertising cookies, please see the links in C.1. and, in particular, here.

3. Google Remarketing

This website uses Google’s remarketing function. This function is used to present interest-related advertisements to a user of the website as part of the Google advertising network. The user’s browser stores cookies for this purpose, which make it possible to recognise the user when he or she visits websites that belong to the Google advertising network. These pages may then be used to present advertisements to the user that relate to content previously viewed by the user on websites that use Google’s remarketing feature. The user can deactivate Google’s remarketing function by making the appropriate settings here at http://www.google.com/settings/ads . Alternatively, they may opt out of the use of interest-based advertising cookies through the Advertising Network Initiative by following these instructions.

4. Google AdWords Conversion Tracking

This website uses Google AdWords including the Conversion Tracking extension. This service is used to display this website on Google in the advertising space area. Google AdWords Conversion Tracking uses cookies that enable the operator to track a user’s movements on this website. This information enables the operator to check the quality and success of its advertising measures.

The user may refuse the use of cookies by selecting the appropriate settings on his or her browser, however please note that if you do this you may not be able to use the full functionality of this website and the full functionality of this website, including, but not limited to, the functionality of the browser plugin, which is available on this website.

5. hotjar

This website uses Hotjar, an analysis software of Hotjar Ltd. „(„Hotjar“) (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). Hotjar enables the operator to measure and evaluate the user behaviour (clicks, mouse movements, scroll heights, etc.) on this website. Hotjar uses cookies that allow the operator to track a user’s movements on this website. This data is transmitted to and stored on the Hotjar servers in Ireland. Hotjar collects the following data using a cookie:

IP address (collected and stored anonymously);
E-mail address including first and last name, if provided by the User to the Operator through the Website;
Screen size of the User’s device;
Device type and browser information;
Geographical position (country only);
preferred language;
domain referring to it;
pages visited; and
Date and time when the website was accessed.
Hotjar uses this information to track and evaluate the activities of users on this website, to generate usage reports, and to provide other services related to the use and Internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third party companies may store information that the user’s browser sends during a visit to the website, such as cookies or IP requests. The cookies used by Hotjar may be stored by the user for up to 365 days, while some cookies may only be valid during the user’s current visit. The user can prevent Hotjar from collecting data by clicking on this link and following the instructions provided there.

E. Data Security

The operator takes state-of-the-art technical and organizational measures to protect the collected data, in particular against unintentional or intentional manipulation, loss, destruction or access by unauthorized persons.

F. Contact and user rights

The user can contact the operator by sending an e-mail to service@packwise.de .

The user has the right to request information from the operator about the personal data stored about him. The User may also receive the data provided to the Operator in a structured, common and machine-readable format or request that the Operator transmit this data to a third party. If the user discovers that data stored on his person is incorrect or incomplete, he can demand the immediate correction or completion of this data at any time. Under the conditions set out in Articles 17 and 18 of the DS Block Exemption Regulation, the deletion or limitation of the processing of personal data may also be requested. The user may exercise all his rights by sending an e-mail to service@packwise.de .

G. Right of appeal

The user has the right to contact the responsible data protection authority with any complaints regarding data protection.